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سياسات الاستبدال و الاسترجاع

Refund and Cancellation Policy

At 88 Web Design Company, we strive to provide our clients with exceptional service and satisfaction. However, we understand that circumstances may arise where you need to cancel your project or request a refund. Please read the following policies carefully to understand our procedures:

Cancellation Policy:

  1. Client Initiated Cancellations:
    • If you wish to cancel your project before any work has begun, you must notify us in writing or via email as soon as possible.
    • Depending on the stage of the project and any expenses incurred, a cancellation fee may apply. This fee will be communicated to you upon cancellation and deducted from any refund owed.
  2. Company Initiated Cancellations:
    • In the rare event that we are unable to fulfill our obligations due to unforeseen circumstances or technical limitations, we reserve the right to cancel the project.
    • If we initiate the cancellation, you will be notified promptly, and any payments made will be refunded in full within 5 business days.

Refund Policy:

  1. Quality Satisfaction:
    • We are committed to delivering high-quality web design services that meet your expectations. If you are not satisfied with the final product, please notify us immediately.
    • We will work with you to address any concerns and make necessary revisions to ensure your satisfaction.
  2. Refund Eligibility:
    • Refunds are considered on a case-by-case basis and may be subject to review by our management team.
    • Refunds will only be issued for unused portions of the project or if the project has not yet commenced.
    • Any expenses or third-party fees incurred during the project will be deducted from the refund amount.
  3. Process for Refunds:
    • To request a refund, you must submit a written request detailing the reasons for your refund request.
    • Our team will review your request and respond within 5 business days.
    • If your refund request is approved, we will process the refund within 5 business days using the original method of payment.

Additional Terms:

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